Effective Date: June 2023
1. Introduction
Welcome to 3D Laundry’s Privacy Policy. At 3D Laundry, we value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to inform you about how we collect, use, disclose, and safeguard your data when you visit our website (https://www.3dlaundry.co.uk) or use our services. By using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1. Personal Information: We may collect personal information such as your name, contact details (including email address and phone number), and payment information when you use our services.
2.2. Non-Personal Information: We may also gather non-personal information, including browser type, operating system, IP address, and browsing patterns, to improve the user experience and our services.
3. How We Use Your Information
We use the collected information for the following purposes:
3.1. Service Delivery: To provide our laundry services and fulfill your requests, including scheduling pickups and deliveries.
3.2. Communication: To respond to inquiries, send service updates, and provide customer support.
3.3. Marketing: To send promotional materials and updates related to our services (with your consent).
3.4. Analysis: To improve our website and services by analyzing user behavior and preferences.
4. Information Sharing
4.1. Third-Party Service Providers: We may share your information with third-party service providers to facilitate the delivery of our services (e.g., payment processors, delivery services).
4.2. Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights, and ensure the safety of users.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect data about your browsing activities on our website. You can manage your cookie preferences by adjusting your browser settings.
6. Security
We employ security measures to safeguard your information from unauthorized access and maintain data accuracy. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to access, correct, or delete your personal information. If you have any requests or concerns about your data, please contact us at [email address].
8. Changes to Privacy Policy
We reserve the right to modify this Privacy Policy at our discretion. Any changes will be reflected on this page, along with the effective date.
9. Contact Us
If you have any questions or concerns regarding our Privacy Policy, please contact us.